What we collect
When you place an order with Theia, we collect your contact and billing information so that we may send you an order confirmation, provide you with information regarding your purchase(s) and for the purpose of delivering your package. Financial information (such as credit card numbers and billing address) is used for payment processing only and is not retained for any other purpose. This information is submitted through secure methods (SSL) and is stored under encryption. We do not share this information with any other parties.
How we use the information
Theia uses your information to help us understand your needs and interests and provide you with better services. We use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits and to personalize promotional offers. Credit card information is used only for payment processing and fraud prevention and is not used for other purposes.
Data collection online may also be combined with information you provide through other sources such as trade shows or seminars.
Occasionally, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. We will always provide you with the opportunity to opt-out of receiving communications from us.
Who we share it with
Theia Technologies will not sell, rent or lease your personally identifiable information to others. Theia will not share your personal information with a business partner or any unrelated third-party company unless you give your permission.
We protect the personal information you share with us. Access to your personal information is limited to authorized personnel. Authorized third-party agents may also need access to some of your personal information for the purposes of shipping or repair. We only provide third-party agents with the minimum amount of information needed to complete the requested service. We do not otherwise share your personal information with third parties, unless we have your permission.
Theia will not use or share the personally identifiable information provided to us online in ways unrelated to the ways described above without offering you a choice. We also provide you the opportunity to let us know if you wish to opt-out of partial or all contact from Theia and we will do everything we can to honor such requests. Please contact Theia at firstname.lastname@example.org or by phone at 503-570-3296 for assistance.
Links to third-party web sites on Theia sites are provided solely as a convenience to you. If you use these links, you will leave the Theia site. Theia has not reviewed all of these third-party sites, does not control and is not responsible for any of these sites, their content or their privacy policies. Thus, Theia does not endorse or make any representations about them or any information, software or other products or materials found there or any results that may be obtained from using them. If you decide to access any of the third-party sites linked to this site you do so entirely at your own risk.
Theia Technologies is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect from you online.
All credit card information is submitted online is protected using SSL encryption (the internet standard for secure transactions) or if you prefer, you can telephone or fax your card information to us. Your online order information and purchase history are protected by a password that you set. If you forget this password, we will first verify your identity then e-mail your password to the e-mail account you specified at the time of registration.